Client-Facing Receptionist & Office Concierge

Varnum LLP; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Varnum LLP in Grand Rapids is seeking a full-time Receptionist to greet clients, manage a multi-line switchboard, and provide front-desk support in a professional, client-facing environment.

This role includes coordinating meetings, arranging travel, supporting events, and assisting HR/Marketing as needed. It requires strong customer service, reliability, and the ability to multitask in a fast-paced office. Hours are 8:00 a.m. to 5:00 p.m., Monday–Friday, 100% in-person.

Qualifications

• High School Diploma or equivalent with emphasis on English and math.
• Two years of receptionist experience in a professional office environment.

Responsibilities

• Greet clients and guests in person or on a multi-line switchboard.
• Provide excellent customer service and effective communication with clients.
• Schedule meetings and events using scheduling software.
• Make travel and hotel arrangements for Firm members.
• Coordinate with vendors and outside service providers.
• Maintain organized reception and shared spaces across floors.
• Assist with ticket handling and event support.
• Support Human Resources/Marketing in event planning.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Teamwork

Punctual

Reliability

Dependability

MS Office

Valid Driver's License

Education

High School Diploma or equivalent

Tools

MS Office Suite

iManage

Job description

Varnum LLP in Grand Rapids is seeking a full-time Receptionist to greet clients, manage a multi-line switchboard, and provide front-desk support in a professional, client-facing environment.

This role includes coordinating meetings, arranging travel, supporting events, and assisting HR/Marketing as needed. It requires strong customer service, reliability, and the ability to multitask in a fast-paced office. Hours are 8:00 a.m. to 5:00 p.m., Monday–Friday, 100% in-person.