Client-Facing Program Coordinator

Sanmina-SCI Systems de México; San Jose (CA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health insurance coverage

Life and disability insurance

Savings plan

Company paid holidays and PTO

Job summary

Sanmina Corporation is seeking a Program Administrator to manage all administrative aspects of the program, coordinating with the Program Manager and various departments to meet delivery goals and maintain positive customer relationships. The role involves handling RMAs, scheduling, pricing, and contractual obligations while maintaining accurate reports and databases.

Required are 2+ years of experience in customer service or program administration and proficiency in Microsoft Office (Excel,

Qualifications

• Must be proficient in Microsoft Office; Excel, Word, PowerPoint.
• 2+ years of experience in customer service or program administration.
• Strong verbal and written communication skills.
• Must be able to work independently & quickly while under pressure in a fast paced environment.

Responsibilities

• Assist in managing the business relationship between the customer and the manufacturing facility to ensure that customer expectations are met and/or exceeded.
• Manage customer backlog to meet required on time delivery, resolving AR issues, driving E&O resolution and reporting key business indicators.
• Manage all commercial aspects including product margin, pricing, RMAs, and ECOs with the customer.
• Understand contractual obligations by all parties and ensure that they are fulfilled (e.g. payment, delivery, inv).

Skills

Strong verbal and writtenCommunication

Independent & high-pressure work

Customer service/program admin exp

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Sanmina Corporation is seeking a Program Administrator to manage all administrative aspects of the program, coordinating with the Program Manager and various departments to meet delivery goals and maintain positive customer relationships. The role involves handling RMAs, scheduling, pricing, and contractual obligations while maintaining accurate reports and databases.

Required are 2+ years of experience in customer service or program administration and proficiency in Microsoft Office (Excel,