Client-Facing Operations Specialist (Remote/Hybrid)

ActionLink; Maryland; Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

Remote/market visits

Laptop stipend

Biweekly pay

Job summary

ActionLink is seeking a collaborative and detail-oriented Operations Specialist for a part-time temporary role within US national operations. The role partners with the Account Team to manage client merchandising projects, ensure timelines, and drive process improvements.

This is a client-facing, visible position requiring strong organization and communication. The role emphasizes relationship building, data analysis, and cross-functional coordination to deliver program objectives and optimize

Qualifications

• Minimum 2 year college degree in relevant business discipline preferred.
• Some account management or relevant business operations experience with direct client interaction.
• Ability to build and foster business relationships at multiple levels.
• Strong collaboration and problem-solving with critical thinking skills.
• Proven time management and organizational skills.
• Excellent verbal and written communication skills.
• Strong proficiency with Microsoft Excel.

Responsibilities

• Serve as the key point of contact for execution of client project objectives.
• Support achievement of KPIs by setting and managing timelines with the client.
• Develop and finalize project timelines with client reps to ensure executable processes.
• Collaborate with cross-functional teams to deliver successful results.
• Make strategic and tactical changes to meet revised program timelines when needed.
• Provide strategic written communication and project oversight in management systems.
• Perform QA analysis on project outputs and data.
• Assist with fulfillment orders and administration when capacity allows.
• Report program performance and drive continuous improvements.
• Adhere to company travel and expense policies.

Skills

Relationship building

Problem solving

Time management

Verbal & written communication

Client interaction

Education

Two-year college degree preferred

Tools

Microsoft Excel

Job description

ActionLink is seeking a collaborative and detail-oriented Operations Specialist for a part-time temporary role within US national operations. The role partners with the Account Team to manage client merchandising projects, ensure timelines, and drive process improvements.

This is a client-facing, visible position requiring strong organization and communication. The role emphasizes relationship building, data analysis, and cross-functional coordination to deliver program objectives and optimize