Client-Facing Operations Specialist (Temporary)

Acosta Sales & Marketing; National (WA); Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

Remote work mix

Market visits

Laptop + internet/phone stipend

Biweekly direct deposit

Job summary

ActionLink is seeking an Operations Specialist to join our team on a temporary, part-time basis. This role is client-facing, data-driven, and focused on executing program objectives with cross-functional teams.

As the Temporary Operations Specialist, you will manage timelines, build strong client relationships, analyze business data, and implement process improvements while coordinating with Account Teams and field partners.

Qualifications

• Minimum 2 year college degree in relevant business discipline preferred.
• Some account management or relevant business operations experience with direct client interaction.
• Ability to build and foster business relationships at multiple levels.
• Skilled at collaborating and problem solving with demonstrated critical thinking skills.
• Proven time management and organizational skills.
• Exceptional verbal and written communication skills.
• Strong proficiency with Microsoft Excel.

Responsibilities

• Serve as the key point of contact and decision-making authority for the execution of client project objectives.
• Support the achievement of key performance indicators for given projects by setting and managing all timelines with the client.
• Meet and interface directly with client reps to develop project timelines and ensure an executable process is in place to meet deadlines.
• Collaborate, communicate, and partner with all cross-functional teams to provide successful results.
• If timelines are not met, this position is fully responsible for making the strategic and corresponding tactical changes required to achieve the revised program timelines.
• Communicate program goals and provide strategic written communication and project oversight for all details within ActionLink management systems.
• Structure and execute project-specific quality assurance analysis.
• Assist with fulfillment orders and administration when needed based on capacity.
• Report program performance results and initiate continuous improvements.
• Adhere to the guidelines of the ActionLink Travel and Expense Policies.

Skills

Relationship building

Time management

Problem solving

Communication skills

Education

Associate's degree / 2-year college

Tools

Microsoft Excel

Job description

ActionLink is seeking an Operations Specialist to join our team on a temporary, part-time basis. This role is client-facing, data-driven, and focused on executing program objectives with cross-functional teams.

As the Temporary Operations Specialist, you will manage timelines, build strong client relationships, analyze business data, and implement process improvements while coordinating with Account Teams and field partners.