Client-Facing Office Administrator

Jobtailor; Lafayette (LA); On-site; USD 29,000 - 36,000; Full time

Job summary

Jobtailor in Lafayette, LA seeks a dedicated receptionist/office assistant to deliver friendly customer service to internal and external clients. You will greet customers, handle mail, and support cashier tasks with accuracy.

Requirements include a high school diploma or GED, 2-3 years of customer service experience, 1-2 years handling money, and proficiency in Microsoft Word, Outlook, and Excel. Strong communication and the ability to learn IBM systems are essential.

Qualifications

• High school diploma or GED.
• Two to three years’ experience providing customer service.
• One to two years’ experience handling money and accurately making change for customers.
• Knowledge of Microsoft Word, Outlook and Excel.
• Excellent communication skills both verbally and in writing.
• Ability to learn the proper functions of the IBM system.

Responsibilities

• Provide excellent customer service to internal and external customers
• Process all office and mail payments
• Answer the phones with the standard company greeting
• Greet all walk-in customers
• Manage incoming and outgoing District mail
• Track agent postage as part of the District mail pay process
• Maintain a daily log of all documents

Skills

Customer service

Communication

Money handling

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Excel

Job description

Jobtailor in Lafayette, LA seeks a dedicated receptionist/office assistant to deliver friendly customer service to internal and external clients. You will greet customers, handle mail, and support cashier tasks with accuracy.

Requirements include a high school diploma or GED, 2-3 years of customer service experience, 1-2 years handling money, and proficiency in Microsoft Word, Outlook, and Excel. Strong communication and the ability to learn IBM systems are essential.