Client-Facing Event Project Manager | Onsite & Travel

Cvent; Texas; On-site; USD 47,000 - 89,000; Full time

Job summary

Cvent is a leading meetings, events, and hospitality technology provider seeking a Project Manager for the Event 360 Professional Services Team. You will manage pre-event and onsite experiences, coordinating with customers, vendors and internal teams to ensure project success across Virtual and Onsite Solutions.

The role requires a process-oriented, customer-focused approach, strong communication, and the ability to travel up to 40% to deliver exceptional event experiences.

Qualifications

• Bachelor’s degree required.
• 1+ years of customer success or event planning experience.
• Able to lift at least 50 pounds.

Responsibilities

• Serve as a point of contact for the customer, managing their pre-event and onsite experience using the Cvent Platform.
• Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project.
• Communicate and adhere to project milestones and internal metrics.
• Directly support and consult with customers on how to best leverage Cvent’s Virtual and Onsite Solutions.
• Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials.
• Work with strategic partners to ensure successful delivery of hardware and supplies onsite.
• Troubleshoot potential issues to ensure the customer’s success at their event.
• Configure event specific technology prior to and onsite at customer events.
• Manage several concurrent projects.
• Work onsite to ensure success on the day of the event - up to 40% travel required.

Skills

Excellent communication

Multi-tasking

Team collaboration

Education

Bachelor’s degree

Tools

MS Office Suite

Salesforce CRM

Job description

Cvent is a leading meetings, events, and hospitality technology provider seeking a Project Manager for the Event 360 Professional Services Team. You will manage pre-event and onsite experiences, coordinating with customers, vendors and internal teams to ensure project success across Virtual and Onsite Solutions.

The role requires a process-oriented, customer-focused approach, strong communication, and the ability to travel up to 40% to deliver exceptional event experiences.