Client-Facing Claims & Risk Advocate

Arthur J. Gallagher & Co. (AJG); Rolling Meadows (IL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

HSA/FSA accounts

Educational expense reimbursement

Paid parental leave

Digital mental health services (Talk空间

Flexible work hours

Job summary

Gallagher is seeking professionals to join its Claims and Risk Consulting Team. The role focuses on counseling brokers and clients on claims strategy, analyzing policies, and guiding the claims process from start to finish.

Ideal candidates have 3 years of claims experience, excellent communication skills, and proficiency with MS Office. Gallagher offers comprehensive benefits and growth opportunities within a collaborative, inclusive culture.

Qualifications

• 3 years of relevant claims experience, with adjuster experience preferred.
• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
• Exceptional verbal, written and interpersonal communication skills, including responsiveness
• Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information

Responsibilities

• Consult on appropriate claims strategy with brokers and clients
• Analyze claims and policies for reporting claims to insurers
• Report claims in timely and appropriate manner
• Manage communications between clients, insurers and brokers to move the claims process forward
• Advocate for clients to maximize results
• Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement and otherwise, and timely issuance of coverage letters
• Exercise judgment in escalating complicated or high-exposure claims
• Engage proactively to drive the claims process in a timely and appropriate manner
• Provide insight and claims information during claims reviews and sales pitches
• Assist the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients
• Maintain claims information and documentation in approved diary system and databases

Skills

Claims experience

Tools

Microsoft Office

Job description

Gallagher is seeking professionals to join its Claims and Risk Consulting Team. The role focuses on counseling brokers and clients on claims strategy, analyzing policies, and guiding the claims process from start to finish.

Ideal candidates have 3 years of claims experience, excellent communication skills, and proficiency with MS Office. Gallagher offers comprehensive benefits and growth opportunities within a collaborative, inclusive culture.