Claims Advocate

Gallagher; Richardson (TX); On-site; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Educational expense reimbursement

Job summary

Gallagher is seeking a claims management professional in Richardson, Texas. The role involves analyzing claims and advocating for clients to maximize results. You will work closely with clients and insurers throughout the claims process.

Ideal candidates will have 3+ years of relevant claims experience, strong analytical and communication skills, and proficiency in Microsoft Office. Gallagher offers a competitive salary, comprehensive benefits, and a commitment to diversity and inclusion in the workplace.

Qualifications

• 3 years of relevant claims experience, adjuster experience preferred.
• Advanced proficiency with Microsoft Office Suite.
• Exceptional verbal and written communication skills.

Responsibilities

• Consult on appropriate claims strategy with brokers and clients.
• Analyze claims and policies for reporting to insurers.
• Negotiate with insurers to ensure proper arrangements.

Skills

Claims experience

Microsoft Word

Microsoft Excel

Analytical skills

Communication skills

Education

3 years relevant experience

Tools

Microsoft Outlook

Microsoft PowerPoint

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters, think of Gallagher.

How You'll Make An Impact

• Consult on appropriate claims strategy with brokers and clients
• Analyze claims and policies for reporting claims to insurers
• Report claims in timely and appropriate manner
• Manage communications between clients, insurers and brokers to move the claims process forward
• Advocate for clients to maximize results
• Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement and otherwise, and timely issuance of coverage letters
• Exercise judgment in escalating complicated or high-exposure claims
• Engage proactively to drive the claims process in a timely and appropriate manner
• Provide insight and claims information during claims reviews and sales pitches
• Assist the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients
• Maintain claims information and documentation in approved diary system and databases

About You

• 3 years of relevant claims experience, with adjuster experience preferred
• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
• Exceptional verbal, written and interpersonal communication skills, including responsiveness
• Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other Benefits

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more…
• The benefits summary above applies to full‑time positions. If you are not applying for a full‑time position, details about benefits will be provided during the selection process.

Inclusion & Diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.