Claims & Risk Advocate: Drive Outcomes

Gallagher; Rolling Meadows (IL); On-site; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

401(k) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Flexible work hours

Training programs

Gallagher Thrive program

Charitable matching gift program

Job summary

Gallagher in Rolling Meadows, IL is seeking a driven claims professional to join its Claims and Risk Consulting team. This pipeline posting outlines qualifications and responsibilities for future openings within our National Risk Control legacy group.

The role focuses on advising on claims strategy, analyzing claims, coordinating with brokers and insurers, and guiding the claims process to achieve optimal outcomes while delivering exceptional client service.

Qualifications

• 3 years of relevant claims experience, with adjuster experience preferred
• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
• Exceptional verbal, written and interpersonal communication skills, including responsiveness
• Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information

Responsibilities

• Consult on appropriate claims strategy with brokers and clients
• Analyze claims and policies for reporting claims to insurers
• Report claims in a timely and appropriate manner
• Manage communications between clients, insurers and brokers to move the claims process forward
• Advocate for clients to maximize results
• Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement and otherwise, and timely issuance of coverage letters
• Exercise judgment in escalating complicated or high‑exposure claims
• Engage proactively to drive the claims process in a timely and appropriate manner
• Provide insight and claims information during claims reviews and sales pitches
• Assist the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients
• Maintain claims information and documentation in approved diary system and databases

Skills

Claims experience

MS Office proficiency

Analytical skills

Communication skills

Tools

Microsoft Office

Job description

Gallagher in Rolling Meadows, IL is seeking a driven claims professional to join its Claims and Risk Consulting team. This pipeline posting outlines qualifications and responsibilities for future openings within our National Risk Control legacy group.

The role focuses on advising on claims strategy, analyzing claims, coordinating with brokers and insurers, and guiding the claims process to achieve optimal outcomes while delivering exceptional client service.