Client-Facing Audit Program & Office Coordinator

Kids for the Future; Urbandale (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Where Food Comes From, Inc. is seeking a Program & Office Coordinator in Urbandale, IA to serve as the liaison for clients, auditors and internal teams. You will maintain audit records, track deadlines, and support office operations with precision.

The role requires strong attention to detail, time management, and the ability to coordinate audit schedules while communicating updates to all stakeholders. You will handle data entry, confidentiality, and routine correspondence throughout projects.

Qualifications

• Associate’s Degree in Animal Science or related field and/or 5 years related experience.
• Experience with customer service and/or management of contractors.
• 2 years of data entry experience.
• Attention to details and ability to track communication.
• Excellent knowledge of Microsoft Office.
• Clear verbal and written communication with staff, vendors, and clients.

Responsibilities

• Act as the primary point of contact for clients and contract auditors and answer inquiries.
• Coordinate audit schedules and ensure timely updates are communicated to all parties.
• Communicate delays or issues with clients and internal teams promptly.
• Attend meetings and webinars to stay abreast of industry updates.
• Maintain detailed record of status for each client and elevate high priority needs.
• Support data entry projects within internal and external databases and assist with office operations.

Skills

Customer service

Contractor management

Data entry

Attention to detail

Microsoft Office

Communication skills

Education

Associate degree in Animal Science or related field

Bachelor’s degree in Animal Science (preferred)

Job description

Where Food Comes From, Inc. is seeking a Program & Office Coordinator in Urbandale, IA to serve as the liaison for clients, auditors and internal teams. You will maintain audit records, track deadlines, and support office operations with precision.

The role requires strong attention to detail, time management, and the ability to coordinate audit schedules while communicating updates to all stakeholders. You will handle data entry, confidentiality, and routine correspondence throughout projects.