Client-Facing AI Strategy & Adoption Lead

tenexlabs; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance with PPO and HSA

Healthcare FSA and commuter benefits

Employer-paid life & AD&D insurance

Employer-paid long-term disability

Responsible PTO

Job summary

Tenex helps companies put AI to work across their operations. This role combines consulting and product management to identify problems, translate requirements, and lead rollout and adoption.

You’ll work directly with executives and client teams, running discovery, assessing value, and defining success. You’ll also build prototypes and automations using AI and low-code tools, partnering with engineers and Forward Deployed Engineers.

Qualifications

• 3–7 years of experience in consulting, strategy, operations, product management, or workflow design.

Responsibilities

• Understand how the client works by interviewing teams and mapping processes.
• Decide what’s worth building by assessing opportunities and business value.
• Define the product by turning discovery into requirements, priorities and acceptance criteria.
• Lead the client relationship with executive discussions and clear recommendations.
• Work with engineers to deliver, testing prototypes and coordinating feedback.
• Own adoption including rollouts, training, and tracking business results.
• Share lessons as playbooks for other Tenex teams.

Skills

Client discovery

Product requirements

AI tooling

Communication with execs

Cross-functional leadership

Problem solving

Tools

Claude

ChatGPT

Cowork

Cursor

Lovable

Zapier/n8n

Job description

Tenex helps companies put AI to work across their operations. This role combines consulting and product management to identify problems, translate requirements, and lead rollout and adoption.

You’ll work directly with executives and client teams, running discovery, assessing value, and defining success. You’ll also build prototypes and automations using AI and low-code tools, partnering with engineers and Forward Deployed Engineers.