Production AI Engineer - Customer-Facing & Delivery

tenexlabs; New York (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

Tenex, based in Manhattan, seeks a Forward Deployed Engineer to design, write, test, and deploy production software while collaborating directly with customer teams.

You will own technical delivery for your workstream, perform build-versus-buy decisions, develop AI agents and workflows, and ensure reliability through evaluations, testing, and monitoring.

This senior role partners with AI Strategists to translate business needs into working software and to communicate tradeoffs clearly.

Qualifications

• You’ve built and shipped production software used by customers.
• You can make sound architectural and testing decisions for reliability.

Responsibilities

• Understand customer workflows, systems, and requirements.
• Define scope with an AI Strategist and set acceptance criteria.
• Design system architecture and make build-versus-buy decisions.
• Write and review production code, build integrations, and implement AI agents.
• Build evaluations, tests, monitoring, and controls for reliability.
• Explain options and tradeoffs to customers.
• Deploy, troubleshoot, and improve software after launch.
• Be the main technical contact and advocate for your workstream.

Skills

Production software

Architecture decisions

LLMs

Coding agents

Customer communication

Delivery responsibility

Learning unfamiliar business

Tools

Agent orchestration

Code reviews

Monitoring tools

Job description

Tenex, based in Manhattan, seeks a Forward Deployed Engineer to design, write, test, and deploy production software while collaborating directly with customer teams.

You will own technical delivery for your workstream, perform build-versus-buy decisions, develop AI agents and workflows, and ensure reliability through evaluations, testing, and monitoring.

This senior role partners with AI Strategists to translate business needs into working software and to communicate tradeoffs clearly.