Client Experience Trip Advisor

Hope’s Global Getaways; Butte (MT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Remote work flexibility

Flexible scheduling structure

Comprehensive onboarding and ongoing training

Access to travel-related incentives and discounts

Job summary

Hopesglobalgetaways is seeking Client Experience Trip Advisors to join our remote team. In this role, you will assist clients with planning and coordinating their travel arrangements including vacations and cruises, while ensuring all booking details are accurate.

This position is perfect for those who enjoy helping others, staying organized, and working independently. Comprehensive onboarding and training will be provided, making prior travel experience unnecessary.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet connection required.

Responsibilities

• Assist clients with planning vacations, cruises, and hotel stays.
• Research travel options and reservation availability.
• Maintain organized client records and booking confirmations.
• Support reservation changes and customer service requests.

Skills

Strong written and verbal communication abilities

Good organizational and multitasking skills

Comfortable using computers and online systems

Self-motivated with attention to detail

Job description

Position Overview

We are currently seeking motivated and service-driven individuals to join our remote team as Client Experience Trip Advisors. In this role, you will assist clients with coordinating travel arrangements, organizing itinerary details, and providing ongoing support throughout the booking experience.

This opportunity is ideal for individuals who enjoy helping others, staying organized, and working independently in a remote environment. Prior travel industry experience is not required, as training and continued support are provided.

Responsibilities

• Assist clients with planning vacations, cruises, hotel stays, and customized travel experiences
• Research and review travel options, pricing, and reservation availability using company-approved systems
• Help ensure booking details and itinerary information are accurate and up to date
• Provide clients with recommendations and travel guidance based on their preferences and budget goals
• Communicate professionally with clients through email, phone, and online messaging platforms
• Support reservation changes, itinerary adjustments, and customer service requests as needed
• Maintain organized client records, travel documentation, and booking confirmations
• Participate in virtual training sessions, team meetings, and professional development opportunities

What We Offer

• Remote work flexibility
• Flexible scheduling structure
• Comprehensive onboarding and ongoing training
• Access to travel-related incentives, discounts, and supplier perks
• Collaborative and supportive team environment
• Opportunities for professional growth and advancement

Qualifications

• Strong written and verbal communication abilities
• Good organizational and multitasking skills
• Comfortable using computers, online systems, and communication tools
• Reliable internet connection required
• Self-motivated with attention to detail
• Must be at least 18 years old
• Must be legally authorized to work in the US, UK, Mexico, Australia, or Spain and other qualified regions