Client Experience Specialist (Seasonal)

Jackson Hewitt - CGH; Brewer (ME); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Work Lotto

Healthcare benefits

Teladoc

Identity theft protection

Corporate discounts

Tax training & PTIN reimbursement

Referral bonuses

Continuing tax education

401k match

Employee referral program

Zusammenfassung

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate in Brewer, ME to welcome clients and provide essential support during visits. You will confirm appointments, engage with clients, and help keep them informed and engaged while they wait.

In this role you will learn, adapt quickly in a busy retail environment, and contribute to outstanding client experiences. The position offers flexible scheduling and opportunities for advancement, with training and development provided.

Qualifikationen

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Customer service or sales experience preferred but not required.
• Willingness to learn and grow in a customer-focused role.

Aufgaben

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times and provide essential support.

Kenntnisse

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Customer service experience

Willingness to learn

Jobbeschreibung

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate in Brewer, ME to welcome clients and provide essential support during visits. You will confirm appointments, engage with clients, and help keep them informed and engaged while they wait.

In this role you will learn, adapt quickly in a busy retail environment, and contribute to outstanding client experiences. The position offers flexible scheduling and opportunities for advancement, with training and development provided.