Client Experience Specialist - Immediate Start

BrandNest; Boston (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid training

Full-time employment

Team-oriented environment

Advancement opportunities

Job summary

Brand Nest is seeking a motivated Client Service Representative for an immediate start opportunity in Boston, MA. The role focuses on direct client interaction, providing professional support and ensuring positive experiences in a professional environment.

You will welcome and assist clients, respond to questions, and maintain organized client-facing spaces. The position offers paid training, a stable full-time role, and opportunities for advancement into leadership or coordination roles.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Friendly, professional, and dependable attitude.
• Ability to work effectively in fast-paced environments.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome and assist clients in person, providing professional support and guidance.
• Respond to client questions and provide accurate information regarding available services and processes.
• Maintain organized client-facing areas and ensure a positive experience for visitors.
• Support daily client service operations and assist team members as needed.
• Follow company procedures to ensure consistent service standards.
• Collaborate with colleagues to maintain efficient day-to-day operations.

Skills

Communication skills

Interpersonal skills

Professional demeanor

Organizational skills

Education

High school diploma or equivalent

Job description

Brand Nest is seeking a motivated Client Service Representative for an immediate start opportunity in Boston, MA. The role focuses on direct client interaction, providing professional support and ensuring positive experiences in a professional environment.

You will welcome and assist clients, respond to questions, and maintain organized client-facing spaces. The position offers paid training, a stable full-time role, and opportunities for advancement into leadership or coordination roles.