Client Experience Specialist — Growth & Training Path

Cathy Shadwick - State Farm Agent; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Job summary

Cathy Shadwick - State Farm Agent is seeking a Customer Service Representative to deliver outstanding service to clients and support our insurance business growth. You will engage with customers, answer questions, and coordinate with team members to meet community needs.

In this role, you will build relationships, ensure accurate record keeping, and respond promptly to inquiries, contributing to a positive client experience and business success.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Cathy Shadwick - State Farm Agent is seeking a Customer Service Representative to deliver outstanding service to clients and support our insurance business growth. You will engage with customers, answer questions, and coordinate with team members to meet community needs.

In this role, you will build relationships, ensure accurate record keeping, and respond promptly to inquiries, contributing to a positive client experience and business success.