Client Experience Specialist - Auctions & Payments

Heritage Auctions, Inc.; Dallas (TX); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401k savings plans

Onsite gym with personal trainer

Job summary

Heritage Auctions, Inc. is seeking a Client Service Representative to manage client communications, resolve inquiries, process payments, and ensure customer satisfaction. You will work in a fast-paced environment, handling calls, emails, and chats with meticulous attention to detail and a client-centric mindset.

The role emphasizes accurate data management, timely follow-up, and strong relationship building, with extended hours during peak periods and a pathway to hybrid work after training.

Qualifications

• High school diploma required.

Responsibilities

• Professionally handle incoming calls, emails, and chat inquiries with a focus on delivering exceptional customer experiences.

Skills

Communication

Client focus

Problem solving

Multitasking

Attention to detail

Multilingual

Education

High school diploma

Tools

Microsoft Outlook

Excel

Job description

Heritage Auctions, Inc. is seeking a Client Service Representative to manage client communications, resolve inquiries, process payments, and ensure customer satisfaction. You will work in a fast-paced environment, handling calls, emails, and chats with meticulous attention to detail and a client-centric mindset.

The role emphasizes accurate data management, timely follow-up, and strong relationship building, with extended hours during peak periods and a pathway to hybrid work after training.