Client Experience & Solutions Banker

Bank of America; Fall River (MA); In loco; USD 38.000 - 46.000; Tempo pieno

Descrizione del lavoro

Bank of America in Massachusetts seeks a client‑centric role in a retail banking environment. You will educate clients on self‑service options and conduct transactions accurately to meet their financial needs.

Responsibilities include managing center flow, building relationships, and guiding clients to appropriate solutions. A high school diploma and strong communication skills are required.

Competenze

• Enthusiastic self-starter with strong work ethic and results focus.
• Ability to collaborate and build relationships with clients.
• Clear communication and comfort engaging all clients.
• Willingness to learn and adapt to new information and technology.
• Ability to educate clients on self-service banking options.

Mansioni

• Engage clients in the lobby and educate on self-service resources.
• Process cash transactions accurately and efficiently.
• Develop client knowledge to connect them with financial solutions.
• Build relationships to meet clients' financial needs.
• Manage center traffic, appointments, and outbound calls.

Conoscenze

Customer focus

Cash handling

Sales

Time management

Communication

Formazione

High School diploma

Descrizione del lavoro

Bank of America in Massachusetts seeks a client‑centric role in a retail banking environment. You will educate clients on self‑service options and conduct transactions accurately to meet their financial needs.

Responsibilities include managing center flow, building relationships, and guiding clients to appropriate solutions. A high school diploma and strong communication skills are required.