Client Experience & Relationship Banker

Bank of America; Hendersonville (NC); Presencial; USD 30.000 - 36.000; Jornada completa

Descripción de la vacante

Bank of America is seeking to fill a customer service role in the financial center. The position involves engaging clients in person, educating them on self-service options, and processing transactions with accuracy and efficiency.

You will develop deep conversations to understand clients' financial priorities and connect them with suitable solutions while adhering to regulatory requirements and bank policies. Weekend or extended hours may be required.

Formación

• Strong work ethic with focus on results.
• Ability to learn and adapt to new banking systems.
• Effective communication with clients.
• Commitment to following laws and bank policies.
• Willingness to work weekends or extended hours.
• Sales experience in a salary plus incentive environment is a plus.

Responsabilidades

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Conocimientos

Customer focus

Oral communication

Problem solving

Relationship building

Time management

Cash handling

Sales mindset

Educación

High School Diploma or GED

Descripción del empleo

Bank of America is seeking to fill a customer service role in the financial center. The position involves engaging clients in person, educating them on self-service options, and processing transactions with accuracy and efficiency.

You will develop deep conversations to understand clients' financial priorities and connect them with suitable solutions while adhering to regulatory requirements and bank policies. Weekend or extended hours may be required.