Client Experience Banker - Relationships & Solutions

Bank of America; Hilliard (OH); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Supportive resources and tools

Job summary

Bank of America is seeking a client-focused representative to engage with customers in the lobby, educate on using self-service resources, and assist with transactions. The role emphasizes accurate cash handling, deep client conversations, and matching clients to appropriate financial solutions.

The position requires strong communication, adaptability, and the ability to work weekends or extended hours as needed.

Qualifications

• Demonstrates adaptability and customer-first mindset in a fast-paced banking environment.
• Strong communication skills for effective client engagements and risk-aware service.
• Ability to learn and adopt new technology platforms and banking tools.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs and connect them to solutions.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Attention to Detail

Education

High School Diploma

Bachelor's Degree or Associate’s Degree in Business/Finance

Job description

Bank of America is seeking a client-focused representative to engage with customers in the lobby, educate on using self-service resources, and assist with transactions. The role emphasizes accurate cash handling, deep client conversations, and matching clients to appropriate financial solutions.

The position requires strong communication, adaptability, and the ability to work weekends or extended hours as needed.