Client Experience & Office Coordinator

Wilmington Trust; Hauppauge (NY); Hybrid; USD 29,000 - 44,000; Full time

Benefits offered by this job

Hybrid schedule

Free onsite parking

Professional attire

Job summary

M&T Bank and Wilmington Trust are seeking an organized Administrative Assistant / Office Coordinator to support our Hauppauge office. This client-facing role handles reception, office operations, event coordination, and administrative tasks.

The position requires a High School Diploma or GED and 1+ year of admin or customer service experience. Proficiency in Microsoft Office and strong communication are essential for success.

Qualifications

• High School Diploma or GED.
• 1+ year of administrative, reception, office management, hospitality, or customer service experience.
• Strong Microsoft Office skills.
• Excellent communication, organization, and multitasking abilities.
• Professional presence and customer-focused mindset.
• Experience in Wealth Management/Private Banking/Trust environment preferred.
• Experience interacting with high-net-worth clients and delivering exceptional client service preferred.

Responsibilities

• Serve as the primary point of contact for clients, visitors, and vendors.
• Greet guests and maintain a professional reception area.
• Coordinate client events, meetings, and conference room scheduling.
• Manage office supplies, facilities needs, and vendor relationships.
• Support administrative activities including calendars, presentations, correspondence, and expense tracking.
• Partner with building management to ensure smooth office operations.

Skills

Client service

Reception duties

Office management

Vendor coordination

Calendar management

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Administrative Assistant / Office Coordinator

Hauppauge, NY (Long Island) | Hybrid Schedule

M&T Bank and Wilmington Trust are seeking a highly organized, professional Office Coordinator to support our Hauppauge office. This is a client-facing role responsible for reception, office operations, event coordination, and administrative support.

What You’ll Do:

• Serve as the primary point of contact for clients, visitors, and vendors

• Greet guests and maintain a professional reception area

• Coordinate client events, meetings, and conference room scheduling

• Manage office supplies, facilities needs, and vendor relationships

• Support administrative activities including calendars, presentations, correspondence, and expense tracking

• Partner with building management to ensure smooth office operations

Education and Experience Required:

• High School Diploma or GED

• 1+ year of administrative, reception, office management, hospitality, or customer service experience

• Strong Microsoft Office skills

• Excellent communication, organization, and multitasking abilities

• Professional presence and customer-focused mindset

• Experience supporting a Wealth Management, Private Banking, Financial Advisory, or Trust environment highly preferred

• Experience interacting directly with high-net-worth clients and delivering exceptional client service in a professional setting strongly preferred

Work Arrangement:

• Must work onsite in Hauppauge, NY every Monday, Tuesday, Wednesday, and Thursday

• Remote work available on Fridays

• Free onsite parking

• Professional business attire required due to client-facing responsibilities

Join a team where you’ll help create exceptional experiences for clients and colleagues while serving as a key part of our office operations.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $21.00 - $31.98 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Hauppauge, New York, United States of America