Client Experience Lead & Operations Supervisor

Spsnorthamerica; New York (NY); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with matching

Paid Time Off

Education Discounts

Job summary

Spsnorthamerica is seeking a Client Services Supervisor in New York to oversee workplace operations and support onsite teams. This role requires strong leadership and communication skills, along with experience in workplace services.

The ideal candidate will have 3-5 years of relevant experience and will manage team performance and client relationships. Benefits include career growth opportunities, health insurance, and other perks.

Qualifications

• 3–5 years of experience in workplace services, office operations, or related environments.
• 2–4 years of leadership experience managing teams of varying sizes.
• Previous supervisory experience preferred.

Responsibilities

• Oversee daily workplace operations and ensure service expectations are met.
• Supervise, coach, and support onsite team members.
• Support client relationships through regular communication and business reviews.

Skills

Strong leadership and communication skills

Client-facing experience and relationship management abilities

Strong organizational and problem-solving capabilities

Ability to prioritize tasks and manage competing deadlines

Proficiency with Microsoft Office Suite

Ability to work independently and lead

Education

High school diploma or equivalent

Associate degree preferred

Job description

Spsnorthamerica is seeking a Client Services Supervisor in New York to oversee workplace operations and support onsite teams. This role requires strong leadership and communication skills, along with experience in workplace services.

The ideal candidate will have 3-5 years of relevant experience and will manage team performance and client relationships. Benefits include career growth opportunities, health insurance, and other perks.