Client Experience Lead - Growth & Coaching

FACE FOUNDRIÉ®️; Indianapolis (IN); On-site; USD 40,000 - 50,000; Full time

Job summary

A focused facial bar in Indianapolis is seeking a Client Experience Lead to oversee customer service and employee development. The role requires assistant manager experience and a preferred esthetician or cosmetology license. Responsibilities include managing financial metrics, team development, and local marketing efforts. Join a team that promotes growth in a welcoming environment with full-time hours between 32 and 40 per week.

Qualifications

• Experience as an Assistant Manager is required.
• Preferred license in esthetics or cosmetology.

Responsibilities

• Demonstrates high standards for customer service and employee development.
• Responsible for meeting financial metrics including service revenue and guest retention.
• Identifies opportunities for professional development and coaching.

Skills

Customer service standards

Employee development

Financial metrics management

Education

Esthetician or Cosmetology License

Job description

A focused facial bar in Indianapolis is seeking a Client Experience Lead to oversee customer service and employee development. The role requires assistant manager experience and a preferred esthetician or cosmetology license. Responsibilities include managing financial metrics, team development, and local marketing efforts. Join a team that promotes growth in a welcoming environment with full-time hours between 32 and 40 per week.