Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Scottsdale (AZ); Remote; USD 38,000 - 50,000; Full time

Benefits offered by this job

Fully remote work environment

Access to industry tools and training

Opportunities for professional development

Travel-related benefits and perks

Job summary

Effortless travel solutions ETS is looking for Client Experience & Journey Coordinators to join their remote team. The role involves supporting clients throughout the travel planning process, providing personalized service and ensuring memorable experiences.

Ideal candidates are detail-oriented and enjoy communicating with clients. They will coordinate travel itineraries, assist clients at various stages of their travel, and maintain professional communication in a supportive team environment.

This position offers a fully remote working setup along with travel-related benefits.

Qualifications

• Detail-oriented and customer-focused individuals are encouraged.
• Enjoy helping others and communicating with clients.
• Ability to work remotely with flexible scheduling.

Responsibilities

• Communicate with clients to understand travel preferences.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Maintain timely and professional communication.

Skills

Detail-oriented

Customer-focused

Communication skills

Organizational skills

Tools

Booking systems

Client management systems

Job description

Client Experience & Journey Coordinator/Remote

About the job Client Experience & Journey Coordinator/Remote

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment