Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Cruz Bay (United States Virgin Islands); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote work environment

Access to industry tools and training

Opportunities for professional development

Travel-related benefits

Job summary

Effortless travel solutions ETS is searching for a Client Experience & Journey Coordinator to work remotely. This role involves supporting clients throughout the travel planning process by providing information, coordination, and personalized service. Ideal candidates are detail-oriented and customer-focused, with excellent communication skills. The position allows for flexible scheduling and offers access to industry tools and professional development opportunities. Join a supportive and collaborative team dedicated to creating memorable travel experiences.

Qualifications

• Strong attention to detail is crucial for coordinating client experiences.
• Excellent communication skills to understand and address client preferences.
• Ability to work independently in a remote setting.

Responsibilities

• Communicate with clients to understand their travel preferences.
• Provide accurate information and tailored travel recommendations.
• Coordinate travel itineraries while maintaining professional communication.
• Assist clients throughout the travel process as needed.

Skills

Detail-oriented

Customer-focused

Communication

Tools

Booking and client management systems

Job description

Client Experience & Journey Coordinator/Remote

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer

• Fully remote work environment
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment