Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Chicago (IL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to industry tools and training

Opportunities for professional development

Travel-related benefits and perks

Supportive and collaborative team environment

Job summary

Effortless travel solutions ETS is hiring a Client Experience & Journey Coordinator. This fully remote position is focused on supporting clients throughout the travel planning process, offering personalized service and ensuring memorable experiences. Key responsibilities include communicating with clients, organizing travel itineraries, and maintaining professional communication. Ideal candidates will be detail-oriented, customer-focused, and enjoy helping others. This role also offers access to industry tools, training, and travel-related perks.

Qualifications

• Detail-oriented and customer-focused individuals.
• Enjoy helping others and communicating with clients.
• Willingness to work remotely with flexible scheduling.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Utilize booking and client management systems with provided training.
• Maintain timely and professional communication.

Job description

Client Experience & Journey Coordinator/Remote

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer

• Fully remote work environment
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment