Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Lexington (KY); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Tools and training

Professional development

Travel benefits

Collaborative team

Job summary

Effortless travel solutions ETS is seeking detail-oriented Client Journey Coordinators to support clients through the travel planning process. This fully remote role focuses on information gathering, personalized recommendations, and itinerary coordination.

You will communicate with clients, arrange itineraries, and assist pre/during/post travel while working with a supportive team. Training will be provided for booking tools and client management systems, with flexible scheduling to fit a

Qualifications

• Detail-oriented and customer-focused individuals to join our Client Journey Coordinator team.
• Remote work with flexible scheduling.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Utilize booking and client management systems (training provided).
• Maintain timely and professional communication.

Job description

Client Experience & Journey Coordinator/Remote

About the job Client Experience & Journey Coordinator/Remote

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment