Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Honolulu (HI); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to industry tools and training

Opportunities for professional development

Travel-related benefits

Job summary

A travel solutions company is looking for a Client Experience & Journey Coordinator to support clients in planning their travels. This fully remote role emphasizes customer service, providing personalized travel recommendations, and maintaining communication throughout the travel experience. Ideal candidates are detail-oriented and enjoy helping others. Training will be provided for the necessary tools and systems. Join a supportive team and enjoy the flexibility of remote work.

Qualifications

• Detail-oriented and customer-focused individuals needed.
• Strong communication skills and experience in client interaction.
• Ability to work remotely and manage flexible schedules.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel.
• Utilize booking and client management systems.
• Maintain timely and professional communication.

Job description

Client Experience & Journey Coordinator/Remote

About the job Client Experience & Journey Coordinator/Remote

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment