Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; Arizona; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel-related benefits

Access to industry tools and training

Opportunities for professional development

Job summary

A travel solutions company is looking for a Client Experience & Journey Coordinator to support clients throughout their travel planning process. This fully remote position requires a detail-oriented individual who enjoys helping others and is skilled in communication. Responsibilities include coordinating travel itineraries, providing destination information, and maintaining professional communication. Flexible scheduling and access to industry tools and training are offered, making it an excellent opportunity for those seeking a supportive work environment.

Qualifications

• Detail-oriented and customer-focused individual.
• Ability to communicate effectively with clients.
• Experience with booking and client management systems is a plus.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Maintain timely and professional communication.

Job description

Client Experience & Journey Coordinator/Remote

About the job Client Experience & Journey Coordinator/Remote

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment