Client Experience & Intake Specialist

Buyidahorealestate; Cary (NC); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Breeden Law Office in Cary, NC is seeking an Intake & Reception Specialist to be the first voice and face of the firm. This full-time, on-site role blends front desk duties with intake of prospective clients and scheduling consultations.

Training will be provided, law-firm experience is a plus but not required, and the candidate should be warm, organized, and detail-focused. You will manage calls, schedule appointments across attorneys and locations, process payments, handle mail and

Formación

• Discreet: you keep client matters strictly confidential, always.
• Trustworthy: you handle firm and client financial matters with care.
• Detail-oriented: you follow through and follow established procedures accurately.
• Calm under pressure: you stay professional and composed with clients, especially in stressful moments.
• Warm and personable: you have a pleasant, professional manner on the phone and in person.
• Persuasive: you can make a compelling, genuine case for why someone should book a consultation.
• Organized: you balance and prioritize competing tasks efficiently.
• Coachable: you welcome feedback and use it to keep improving.
• Professional: you present a polished, professional appearance.

Responsabilidades

• Intake & Phones: be the first impression, answer calls quickly, guide prospects to consultations.
• Front Desk & Client Experience: greet clients, offer beverages, keep lobby and rooms welcoming.
• Scheduling, Payments & Billing: schedule appointments, process payments, bill clients, track time.
• Mail & Administration: manage daily mail, scan documents, log outgoing mail, maintain supplies.

Descripción del empleo

Breeden Law Office in Cary, NC is seeking an Intake & Reception Specialist to be the first voice and face of the firm. This full-time, on-site role blends front desk duties with intake of prospective clients and scheduling consultations.

Training will be provided, law-firm experience is a plus but not required, and the candidate should be warm, organized, and detail-focused. You will manage calls, schedule appointments across attorneys and locations, process payments, handle mail and