Client Experience & Growth Coordinator

A Noticed Difference LLC; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Wellness resources

Job summary

A Noticed Difference Therapeutic Massage Studio is seeking a warm, organized Client Care & Growth Coordinator to join our team. You will be a primary contact from first inquiry through scheduling, checkout and visits, ensuring clients feel cared for with a professional, welcoming experience.

You will support outreach, follow-up, and social media execution to help grow client relationships and memberships. A small-business environment offers growth opportunities.

Qualifications

• Warm, organized, dependable
• Excellent communication and listening skills
• Attention to detail and follow-through
• Comfort with scheduling and front-desk operations

Responsibilities

• Greet clients and create a positive first impression
• Answer calls, texts, and client messages; manage scheduling
• Process payments accurately and securely; explain services and memberships
• Maintain client records and privacy; manage waitlists and outreach
• Support social media calendar and asset organization; monitor basic comments

Job description

A Noticed Difference Therapeutic Massage Studio is seeking a warm, organized Client Care & Growth Coordinator to join our team. You will be a primary contact from first inquiry through scheduling, checkout and visits, ensuring clients feel cared for with a professional, welcoming experience.

You will support outreach, follow-up, and social media execution to help grow client relationships and memberships. A small-business environment offers growth opportunities.