Client Experience & Growth Coach

Serenity Mental Health Centers; Ponte Vedra Beach (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days (15 after the first year)

Paid training and professional certification

Job summary

Serenity Mental Health Centers in Ponte Vedra Beach, Florida is seeking a Customer Experience Coach who will support individuals in achieving personal goals through structured sessions. The role does not require specialized experience and includes full paid training. Ideal candidates will have backgrounds in customer service or related fields, demonstrating strong communication and interpersonal skills. Work includes providing encouragement, maintaining session notes, and ensuring a positive environment. Additional benefits include competitive pay and comprehensive healthcare coverage.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Reliable, punctual, and open to feedback.
• Authorized to work in the United States.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Encourage participants through positive practices like journaling and mindfulness.
• Maintain accurate session notes and share updates with team members.

Skills

Verbal and written communication skills

Interpersonal skills

Patience and empathy

Job description

Serenity Mental Health Centers in Ponte Vedra Beach, Florida is seeking a Customer Experience Coach who will support individuals in achieving personal goals through structured sessions. The role does not require specialized experience and includes full paid training. Ideal candidates will have backgrounds in customer service or related fields, demonstrating strong communication and interpersonal skills. Work includes providing encouragement, maintaining session notes, and ensuring a positive environment. Additional benefits include competitive pay and comprehensive healthcare coverage.