Client Experience & Front Desk Specialist

Lu Guasco & Co.; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Lu Guasco & Co. in Miami, FL is seeking a customer-focused receptionist/office coordinator to greet clients and support daily operations. The ideal candidate has 2+ years in a professional office, strong MS Office skills, bilingual Spanish a plus, and a keen eye for detail.

On-site hours include 8:30–5:30 or 9–6, Monday–Friday. Join a growing, global organization and deliver white-glove service to clients. Responsibilities include responding to inquiries via phone and email, directing team

Qualifications

• 2+ years of experience in a professional office environment.
• Experience in financial services or consulting is a plus.
• Bilingual Spanish is a big plus and valued.

Responsibilities

• Meet and greet clients, welcoming them to the office in a professional and supportive manner.
• Respond to customer inquiries via phone and email, with a superior customer service mentality.
• Monitor team email inboxes to provide direction and assistance to clients or recruit support when needed to answer client questions.
• Work on ad-hoc projects as requested.
• Focus on streamlining and maintaining efficient and effective office processes.

Skills

Customer service

MS Office

Bilingual Spanish

Job description

Lu Guasco & Co. in Miami, FL is seeking a customer-focused receptionist/office coordinator to greet clients and support daily operations. The ideal candidate has 2+ years in a professional office, strong MS Office skills, bilingual Spanish a plus, and a keen eye for detail.

On-site hours include 8:30–5:30 or 9–6, Monday–Friday. Join a growing, global organization and deliver white-glove service to clients. Responsibilities include responding to inquiries via phone and email, directing team