Client Experience Director

Lawrence Law Office; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Lawrence Law Office, located in Columbus, Ohio, is seeking an individual to manage client relations and provide administrative support. Responsibilities include processing new leads, scheduling consultations, and maintaining accurate records in the company’s CRM system.

The ideal candidate will have strong communication skills, a professional demeanor, and a commitment to client care. Experience in sales or customer service is preferred, and proficiency in Microsoft Office and CRM systems is necessary.

We value diversity and encourage candidates from all backgrounds to apply.

Qualifications

• Experience in client relations, sales, or customer service is preferred.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time-management abilities.

Responsibilities

• Serve as a primary point of contact for clients, providing communication.
• Manage the intake process including scheduling consultations.
• Maintain accurate client records in the CRM system.

Skills

Client relations

Communication skills

Time management

Tech-savvy

Tools

CRM systems

Microsoft Office

Job description

Lawrence Law Office, located in Columbus, Ohio, is seeking an individual to manage client relations and provide administrative support. Responsibilities include processing new leads, scheduling consultations, and maintaining accurate records in the company’s CRM system.

The ideal candidate will have strong communication skills, a professional demeanor, and a commitment to client care. Experience in sales or customer service is preferred, and proficiency in Microsoft Office and CRM systems is necessary.

We value diversity and encourage candidates from all backgrounds to apply.