Client Experience Data Product Owner — Tech Strategy

The Vanguard Group; United States; Hybrid; USD 150,000 - 210,000; Full time

Job summary

The Vanguard Group is seeking a senior leader to own the strategic vision and roadmaps for cross-divisional technical data products, including client experience data and data governance initiatives. The role emphasizes analytics leadership, data quality, and ongoing ROI analyses across the division.

Responsibilities include guiding technical strategy, building a Data Dependency program, and collaborating with analytics partners to align with business KPIs and senior leadership OKRs.

Qualifications

• Undergraduate degree or equivalent combination of training and experience required.
• Graduate degree preferred.
• Minimum of eight years related business experience.
• Three years of leading large cross-functional teams on major organizational projects preferred.

Responsibilities

• Leads development and implementation of new technical cross-divisional products.
• Influences and collaborates across cross-functional technical teams to optimize data quality and data governance ecosystem.
• Drives connections across data products/capabilities (data capture, analytics, reporting, engineering, operations, SQL management).
• Builds and leads the team’s Data Dependency program (documentation, monitoring capabilities, alert functionalities).
• Engages with internal analytics partners to understand business strategy, objectives, and KPIs.
• Leads Monthly Data QA, annual SQL code optimization initiatives, ROI analyses, and ongoing partnerships with analysts to enhance data quality and governance.

Skills

Strong communication

Strategy experience

CX background

Data governance

Data quality

Data lineage

Metadata documentation

Data architecture

ROI analyses

Education

Undergraduate degree or equivalent

Graduate degree preferred

Tools

SQL

Python

Power BI

Tableau

AWS S3

GitHub

Job description

The Vanguard Group is seeking a senior leader to own the strategic vision and roadmaps for cross-divisional technical data products, including client experience data and data governance initiatives. The role emphasizes analytics leadership, data quality, and ongoing ROI analyses across the division.

Responsibilities include guiding technical strategy, building a Data Dependency program, and collaborating with analytics partners to align with business KPIs and senior leadership OKRs.