Strategic CX Data Product Owner (Hybrid)

Vanguard; Charlotte (NC); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Vanguard is seeking a senior leader to drive the strategic vision and roadmap for enterprise data products, including CX data and analytics ecosystems. The role partners across technical, analytics, and product teams to ensure data quality, governance, and impactful metrics.

Responsibilities include leading cross-functional analytics initiatives, monitoring data dependencies, and optimizing SQL-based efforts for senior leadership OKRs and ROI analyses.

Qualifications

• Undergraduate degree required; graduate degree preferred.
• Eight+ years of related business experience.
• Experience leading large cross-functional teams on major projects.
• CX and financial services background is desirable.

Responsibilities

• Leads strategic vision and roadmap for technical data products with cross-divisional impact.
• Manages data quality, governance, and analytics data in partnership with stakeholders.
• Owns Data Dependency monitoring, alerts, and communications plans.
• Oversees SQL coding for senior leadership OKRs and ROI analyses.

Skills

Strong communication

Strategy experience

CX background

Financial industry experience

Education

Undergraduate degree or equivalent

Graduate degree preferred

Tools

SQL

Python

Power BI

Tableau

AWS S3

GitHub

Job description

Vanguard is seeking a senior leader to drive the strategic vision and roadmap for enterprise data products, including CX data and analytics ecosystems. The role partners across technical, analytics, and product teams to ensure data quality, governance, and impactful metrics.

Responsibilities include leading cross-functional analytics initiatives, monitoring data dependencies, and optimizing SQL-based efforts for senior leadership OKRs and ROI analyses.