Client Experience Coordinator

Sorren, Inc.; Houston, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Medical coverage

401(k) plan

Paid holidays

Parental leave

Mentorship

Job summary

Sorren is seeking a professional, customer-focused receptionist to manage the front desk, greet visitors, and handle calls with poise. You will support administrative and operational tasks across the firm, ensuring a welcoming environment for clients and staff.

The role emphasizes confidentiality, teamwork, and dependable, adaptable performance. Prior experience in professional services is a strong plus, and the team values balance and growth.

Qualifications

• Experience as a receptionist/front desk in a professional services environment is preferred.
• Strong written and verbal communication skills are essential.
• Proficient with Microsoft Office Suite and ability to learn new software quickly.
• Demonstrated reliability, discretion, and professionalism handling sensitive information.

Responsibilities

• Create a positive first impression for clients, guests, and team members in person and on the phone.
• Greet visitors, answer calls, and direct inquiries to the appropriate team members.
• Maintain an organized reception area and conference rooms for a professional client experience.
• Coordinate mail, packages, and deliveries with accuracy and timeliness.
• Manage supplies, inventory, and place orders to support daily operations.
• Assist with scheduling, meeting coordination, and conference room prep.
• Provide general administrative support such as data entry and document preparation.

Skills

Receptionist experience

Communication skills

Microsoft Office proficiency

Tools

Microsoft Office Suite

Job description

Sorren is seeking a professional, customer-focused receptionist to manage the front desk, greet visitors, and handle calls with poise. You will support administrative and operational tasks across the firm, ensuring a welcoming environment for clients and staff.

The role emphasizes confidentiality, teamwork, and dependable, adaptable performance. Prior experience in professional services is a strong plus, and the team values balance and growth.