Client Experience Coordinator

Miraspatherapeutic; Friendly (MD); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

Discounts on spa services

Opportunities to expand knowledge of herbs and crystals

Connection with a holistic community

Job summary

A wellness center is seeking a Client Experience Coordinator in Maryland. The role involves welcoming clients, managing appointments, and supporting the team. Candidates should have excellent communication skills and be comfortable with scheduling software. This position offers $15–16 per hour, discounts on services, and opportunities for personal growth and community connection.

Qualifications

• Friendly, reliable, and professional demeanor required.
• Comfortable using social media platforms for business.
• Interest in holistic wellness or massage therapy is helpful.

Responsibilities

• Greet and welcome clients with warmth and professionalism.
• Manage appointments, confirmations, and reschedules.
• Assist clients with purchases in the apothecary.
• Support therapists with treatment room preparation.
• Keep lobby and client areas inviting and orderly.
• Answer client questions about services and products.
• Handle payments and client communication.
• Post on social media and support marketing efforts.

Skills

Communication skills

Multitasking

Organizational abilities

Social media usage

Tools

Scheduling software

Retail point-of-sale systems

Job description

our mission is simple yet sacred: to weave massage, meditation, movement, and mysticism into experiences that nurture the whole being.

As our Client Experience Coordinator, you’ll be the first smile, the guiding voice, and the grounding presence that makes each guest feel cared for from the moment they arrive.

What You’ll Do

Greet and Welcome clients with warmth and professionalism.

Manage appointments, confirmations, and reschedules with ease.

Assist clients with purchases in our apothecary — from crystals to botanicals.

Support therapists with treatment room preparation and smooth session flow.

Keep our lobby, retail space, and client areas inviting and orderly.

Answer client questions about our services, products, and upcoming classes/events.

Handle payments, gift certificates, and client communication (phone/email/text).

Post on social media and support marketing efforts for classes, services, and special events.

Qualifications

Friendly, reliable, and professional — with excellent communication skills.

Strong multitasking and organizational abilities.

Comfortable with scheduling software and retail point-of-sale systems.

Comfortable using social media platforms for business (Facebook, Instagram).

Basic graphic design or Canva skills a plus.

Interest in holistic wellness, massage therapy, yoga, or metaphysical tools (experience helpful but not required).

Availability: Tuesdays, Thursdays, and Saturdays (4-hour shifts).

A nurturing, inspiring environment in a growing wellness center.

Discounts on spa services, apothecary items, and classes.

Opportunities to expand your knowledge of herbs, crystals, and holistic practices.

Connection with a community that values healing, balance, and spiritual growth.

$15–16 per hour, depending on experience.

Opportunities for raises after 90 days or 6 months.

Optional incentive: retail sales commission or bonus based on booking.