Client Experience Concierge - Aesthetics Clinic

Essence Beauty Brands; Colorado; On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Team environment

Wellness education

Employee discounts

Growth opportunities

Job summary

Essence Beauty Brands is seeking a Client Experience Coordinator for its medical aesthetics clinic in Colorado. You will greet clients, manage appointments, and handle payments with a professional, friendly approach to ensure an outstanding client experience.

The role requires strong communication, organization, and multitasking skills to support daily clinic operations and a welcoming atmosphere for clients seeking wellness and aesthetic services.

Qualifications

• High school diploma or equivalent is required
• Front desk, customer service or medical aesthetics office experience preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail

Responsibilities

• Greet clients promptly and professionally
• Check clients in and out efficiently while maintaining confidentiality
• Schedule, confirm, and manage appointments using the clinic’s scheduling system
• Answer incoming calls, respond to inquiries, and direct messages appropriately
• Collect payments, process transactions, and explain services or packages as needed
• Maintain accurate client records and update information as required
• Coordinate with clinical staff to ensure smooth daily operations
• Keep the front desk and reception area clean, organized, and presentable
• Assist with administrative tasks such as filing, data entry, and inventory tracking
• Uphold Essence’s standards for professionalism, discretion, and client care
• Perform other duties as assigned to support clinic operations and team success

Skills

Excellent communication

Interpersonal skills

Organizational skills

Multitasking

Scheduling software proficiency

POS/payments handling

Education

High school diploma or equivalent

College degree a plus

Tools

Scheduling software

POS systems

CRM software

Job description

Essence Beauty Brands is seeking a Client Experience Coordinator for its medical aesthetics clinic in Colorado. You will greet clients, manage appointments, and handle payments with a professional, friendly approach to ensure an outstanding client experience.

The role requires strong communication, organization, and multitasking skills to support daily clinic operations and a welcoming atmosphere for clients seeking wellness and aesthetic services.