Client Experience Banker: Tech-Savvy Relationship Builder

JPMorganChase; Monroe (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase in Monroe, LA is seeking an Associate Banker to deliver hospitality, greet clients, and promote banking solutions using modern digital tools. You will build lasting relationships with clients, assist with transactions and account openings, and work with a team to ensure compliant, high-quality service in a branch setting.

Join a team that values customer focus, regulatory compliance, and a seamless banking experience through Chase Mobile App and digital platforms.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with daily transactions and new account openings while adhering to policies and regulatory requirements.
• Educate clients on using technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with clients.
• Perform branch operations and cash handling while following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team player

Learning agility

Regulatory awareness

Education

High school diploma or GED

Job description

Chase in Monroe, LA is seeking an Associate Banker to deliver hospitality, greet clients, and promote banking solutions using modern digital tools. You will build lasting relationships with clients, assist with transactions and account openings, and work with a team to ensure compliant, high-quality service in a branch setting.

Join a team that values customer focus, regulatory compliance, and a seamless banking experience through Chase Mobile App and digital platforms.