Client Experience Banker - In-Branch & Virtual

Peoples Security Bank & Trust Company; Glenburn (ME); On-site; USD 30,000 - 45,000; Full time

Job summary

Peoples Security Bank & Trust Company in Glenburn, Maine, is seeking a dedicated team member to enhance customer experience through exceptional service. Responsibilities include processing various financial transactions and effectively addressing client inquiries to meet their banking needs.

The ideal candidate should have a high school diploma, customer service training, and 1-2 years of experience in a related position. Proficiency in technology and a sound understanding of bank products is essential.

Qualifications

• High school diploma or equivalent required; Associate's degree preferred.
• 1-2 years' experience in a related position required.
• Training in customer service and relationship building needed.

Responsibilities

• Provide exceptional customer experience focusing on financial needs.
• Process customer transactions efficiently and accurately.
• Field questions on deposit accounts and loans while providing exemplary service.
• Refer clients to appropriate partners for financial services.

Skills

Effective communication

Interpersonal relationship skills

Problem-solving skills

Knowledge of banking products and services

Transactional tasks proficiency

Education

High school diploma or equivalent

Associate's degree or General Banking Diploma

Tools

Various types of technology and software

Job description

Peoples Security Bank & Trust Company in Glenburn, Maine, is seeking a dedicated team member to enhance customer experience through exceptional service. Responsibilities include processing various financial transactions and effectively addressing client inquiries to meet their banking needs.

The ideal candidate should have a high school diploma, customer service training, and 1-2 years of experience in a related position. Proficiency in technology and a sound understanding of bank products is essential.