Bank Teller & Customer Experience Pro

Bangor Savings Bank; Waterville (ME); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Tuition reimbursement

Management training

Internal and external training

Wellness programs

Pay, rewards and incentive programs

Job summary

Bangor Savings Bank is seeking a branch associate dedicated to customer service excellence. You will greet customers, process teller transactions, and identify opportunities to meet financial goals while adhering to bank standards.

In this role you will support a team, handle routine tasks accurately, and may travel to other branches for coverage as needed. The position emphasizes customer relationships and compliance with bank policies.

Qualifications

• High school diploma or equivalent.
• Previous teller, cash handling and/or sales experience helpful.
• Demonstrated personal computer literacy.

Responsibilities

• Greet customers and process transactions accurately and courteously.
• Promote customer-centered service and build relationships.
• Refer customers to teammates for complex needs or sales opportunities.
• Follow bank policies, ensure accuracy, and address routine issues.
• Travel to other branches for coverage as needed.

Skills

Integrity/Ethics

Vision/Values

Adaptability/Flexibility

Initiative

Interpersonal Skills

Productivity

Decision Making

Teamwork

Sales Skills

Education

High school diploma or equivalent

Job description

Bangor Savings Bank is seeking a branch associate dedicated to customer service excellence. You will greet customers, process teller transactions, and identify opportunities to meet financial goals while adhering to bank standards.

In this role you will support a team, handle routine tasks accurately, and may travel to other branches for coverage as needed. The position emphasizes customer relationships and compliance with bank policies.