Client Experience Banker

Bank of America; Waxahachie (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Bank of America in the United States is seeking a colleague to engage clients in the lobby, educate them on self-service resources, and help them conduct transactions via mobile, online banking, or ATM.

The role focuses on processing cash transactions accurately, conducting in-depth conversations to understand clients' financial goals, and connecting them to tailored solutions while upholding risk and regulatory standards.

Qualifications

• Must be able to work weekends and extended hours.
• Must be a current Year Up intern with Bank of America.
• Bachelor's Degree or business-relevant Associate's Degree preferred.

Responsibilities

• Educates and assists clients with transactions via self-service resources.
• Processes cash transactions accurately for clients as needed.
• Grows client relationships by understanding needs and offering solutions.

Skills

Customer Focus

Communication

Sales Skills

Problem Solving

Team Collaboration

Education

High School Diploma or GED

Job description

Bank of America in the United States is seeking a colleague to engage clients in the lobby, educate them on self-service resources, and help them conduct transactions via mobile, online banking, or ATM.

The role focuses on processing cash transactions accurately, conducting in-depth conversations to understand clients' financial goals, and connecting them to tailored solutions while upholding risk and regulatory standards.