Client Experience Banker

Bank of America; Town of Texas (WI); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Industry-leading benefits

Competitive pay range

Job summary

Bank of America in Henderson, NV seeks a client-focused team member to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build relationships, follow regulatory guidelines, and connect clients to financial solutions that meet their goals.

This role requires weekend/extended hours availability, strong communication, and the ability to work across multiple banking services and teams.

Qualifications

• Enthusiastic self-starter with a strong work ethic focused on results.
• Ability to collaborate and build strong client relationships.
• Comfortable learning new information and technology platforms.
• Capable of educating clients on simple banking transactions via self‑service tools.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and regulatory guidelines in daily activities.
• Grows knowledge by partnering with experts in small business, lending and investments.
• Manages center traffic, appointments and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor’s Degree

Associate’s Degree (business management/finance)

Job description

Bank of America in Henderson, NV seeks a client-focused team member to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will build relationships, follow regulatory guidelines, and connect clients to financial solutions that meet their goals.

This role requires weekend/extended hours availability, strong communication, and the ability to work across multiple banking services and teams.