Client Experience & Banking Advisor

National Black MBA Association; Las Vegas (NV); Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in Las Vegas seeks a customer-focused associate to engage clients in the lobby, educate on self-service banking (ATM, online, mobile), and process cash transactions accurately. The role emphasizes building client relationships, delivering a positive client experience, and connecting clients to appropriate financial solutions.

Responsibilities include handling center traffic and cash, meeting regulatory requirements, and collaborating with experts in lending and investments.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to get things done and build relationships.
• Passion and drive to improve clients' financial lives.
• Able to identify solutions for new and existing clients based on needs.
• Confident in communicating and engaging all clients; learns new information quickly.
• Experience with self-service banking platforms (ATM, online and mobile banking).
• Complies with laws and bank regulations; follows processes to do right by clients.

Responsibilities

• Execute risk culture and operational excellence.
• Build relationships to meet client financial needs.
• Follow established processes and guidelines to serve clients and bank.
• Grow knowledge by partnering with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.

Skills

Adaptability

Client Focus

Oral Communications

Problem Solving

Relationship Building

Time Management

Education

Bachelor's Degree or related Associate’s Degree

Job description

Bank of America in Las Vegas seeks a customer-focused associate to engage clients in the lobby, educate on self-service banking (ATM, online, mobile), and process cash transactions accurately. The role emphasizes building client relationships, delivering a positive client experience, and connecting clients to appropriate financial solutions.

Responsibilities include handling center traffic and cash, meeting regulatory requirements, and collaborating with experts in lending and investments.