Client Experience Banker

Bank of America; Selden (NY); On-site; USD 35,000 - 48,000; Full time

Job summary

Bank of America in New York seeks a customer-focused team member to welcome clients in the lobby, educate them on self-service options, and accurately process cash transactions. The role emphasizes building relationships, delivering exceptional service, and guiding clients to financial solutions.

Candidates should be able to work 40 hours weekly, including weekends if required, and adhere to bank policies and regulatory guidelines to ensure a superior client experience.

Qualifications

• Experience in customer service or sales environments is valued.
• Ability to learn and use banking self-service tools.
• Strong communication and time-management skills.

Responsibilities

• Engages clients in lobby and educates on self-service options.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs and goals.
• Follows established processes and regulatory guidelines.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Education

High School Diploma / GED

Job description

Bank of America in New York seeks a customer-focused team member to welcome clients in the lobby, educate them on self-service options, and accurately process cash transactions. The role emphasizes building relationships, delivering exceptional service, and guiding clients to financial solutions.

Candidates should be able to work 40 hours weekly, including weekends if required, and adhere to bank policies and regulatory guidelines to ensure a superior client experience.