Client Experience Banker

Aumni; Ogden (UT); On-site; USD 38,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker in Ogden, UT to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, handle accounts, and guide them through digital tools like the Chase Mobile App and Chase.com while collaborating with branch teammates to meet financial goals.

The role emphasizes customer service excellence, relationship building, and accurate product knowledge, with adherence to banking policies and a strong focus on community banking values

Qualifications

• Put clients first and deliver attentive, friendly service.
• Build trusted relationships with clients during interactions.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Provide account servicing and maintenance and assist with opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful client relationships by listening, questioning, and collaborating with the team to reach financial goals.
• Perform branch operations and cash handling while adhering to bank policies and procedures.

Skills

Client service

Relationship building

Communication skills

Problem solving

Teamwork

Learning on the job

Cash handling

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker in Ogden, UT to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, handle accounts, and guide them through digital tools like the Chase Mobile App and Chase.com while collaborating with branch teammates to meet financial goals.

The role emphasizes customer service excellence, relationship building, and accurate product knowledge, with adherence to banking policies and a strong focus on community banking values