Client Experience & Aesthetic Sales Associate

Rippling, Inc.; Fresno (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Sev Skin seeks a Front Desk Sales Associate to deliver an exceptional client experience and drive sales for services, memberships, and products. You are the first and last contact, responsible for greeting clients, guiding them through offerings, and ensuring smooth check-in and payments.

Ideal candidates are sales-minded, service-oriented, and comfortable using booking and client-management systems. Weekend availability is required in a fast-paced clinic environment.

Qualifications

• Sales-driven mindset with ability to confidently recommend services and products.
• Strong customer service aptitude and ability to build lasting client relationships.
• Excellent communication and active-listening skills to address client needs.

Responsibilities

• Promote SEV services, packages, memberships, promotions, and retail products.
• Identify client needs and recommend appropriate services and upgrades.
• Educate clients on treatments, pricing, and promotions.
• Meet personal sales goals while supporting clinic performance.
• Provide warm, polished front-desk experience from arrival to departure.
• Manage check-in/check-out and payment processing accurately.
• Book, modify, and cancel appointments with attention to detail.
• Answer calls, emails, and messages promptly and professionally.

Skills

Sales mindset

Customer service

Communication skills

Active listening

Attention to detail

Multitasking

Booking platforms

Reliability

Punctuality

Team collaboration

Weekend availability

Tech-savvy

Payment processing

Tools

Booking platforms

Client-management systems

Payment processing

Job description

Sev Skin seeks a Front Desk Sales Associate to deliver an exceptional client experience and drive sales for services, memberships, and products. You are the first and last contact, responsible for greeting clients, guiding them through offerings, and ensuring smooth check-in and payments.

Ideal candidates are sales-minded, service-oriented, and comfortable using booking and client-management systems. Weekend availability is required in a fast-paced clinic environment.