Client Experience Account Specialist

Merchants Fleet; Hooksett (NH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Opportunities for professional growth

Collaborative team culture

Employee satisfaction programs

Job summary

A leading fleet management company in New Hampshire is seeking an Account Associate to enhance client experience by providing outstanding support and managing client accounts. The ideal candidate will have strong communication skills, attention to detail, and previous experience in a client service role. This position offers opportunities for growth within a collaborative team environment that values innovation and excellence in service delivery.

Qualifications

• Two or more years of experience in a client service role.
• Strong attention to accuracy when managing multiple tasks.

Responsibilities

• Provide outstanding support to clients and manage client accounts.
• Build and nurture strong client relationships.
• Utilize CRM software and TotalView to track client transactions.

Skills

Exceptional communication skills

Attention to detail

Client-focused approach

Advanced computer skills

Ability to work independently

Team collaboration

Education

High school diploma or equivalent

Tools

CRM software

TotalView

Microsoft Suite

Job description

A leading fleet management company in New Hampshire is seeking an Account Associate to enhance client experience by providing outstanding support and managing client accounts. The ideal candidate will have strong communication skills, attention to detail, and previous experience in a client service role. This position offers opportunities for growth within a collaborative team environment that values innovation and excellence in service delivery.