Client Services Associate — Path to Account Manager

FF Inc; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Paid training and ongoing support

Clear growth path

Supportive, collaborative team environment

Opportunities to build professional skills

Job summary

A client services firm in Los Angeles seeks a Client Services Associate to enhance client relationships and ensure positive experiences. In this role, you'll manage accounts, support client requests, and collaborate with teams for service delivery. Ideal candidates have strong communication and organizational skills and a customer-first mindset. This position offers competitive compensation, training, and opportunities for growth into account management roles.

Qualifications

• Strong communication skills and comfort working directly with clients.
• Organized, dependable, and able to manage multiple accounts at once.
• Experience in customer service, client services, retail, hospitality, or account support is a plus.

Responsibilities

• Serve as the primary point of contact for a portfolio of clients.
• Build and maintain strong relationships through regular communication.
• Support client needs including updates, service requests, and account changes.
• Conduct outbound check-ins to gather feedback.
• Assist with onboarding new clients.

Skills

Strong communication skills

Organized

Customer-first mindset

Problem-solving skills

Proactive attitude

Job description

A client services firm in Los Angeles seeks a Client Services Associate to enhance client relationships and ensure positive experiences. In this role, you'll manage accounts, support client requests, and collaborate with teams for service delivery. Ideal candidates have strong communication and organizational skills and a customer-first mindset. This position offers competitive compensation, training, and opportunities for growth into account management roles.